Chennai, India: NielsenIQ (NIQ) has elevated Poornima Subramanian to the role of India GCC HR Leader, reinforcing its commitment to strengthening people leadership and supporting the continued growth of its Global Capability Centre (GCC) operations in India

In her expanded role, Subramanian will lead the company’s people and talent strategy for its India GCC, with a strong focus on workforce expansion, employee experience, leadership development, and HR transformation. Her appointment comes as Global Capability Centers continue to evolve into strategic hubs for innovation, technology, and business operations, making strong HR leadership increasingly critical.

The promotion marks an important milestone in Subramanian’s nearly two-decade career in human resources. Since joining NielsenIQ in December 2021 as Associate Director – Human Resources, she has played a key role in advancing employee engagement, organizational effectiveness, and people-centric initiatives while contributing to the company’s employer branding and workplace excellence programs.

Before joining NielsenIQ, Subramanian served as Senior Manager – Human Resources at D4 Insight, where she led the HR function and focused on building a strong workplace culture and enhancing employee experience. Earlier, she worked as Senior HR Advisor at BNY Mellon Technology India, supporting HR operations across multiple business units with responsibilities spanning performance management, rewards and recognition, employee engagement, organizational development, and workforce planning.

A significant part of her career was spent at Ramco Systems, where she served for more than a decade as Manager – Human Resources. During this period, she partnered with teams across India as well as international markets, including South Africa, the Middle East, and Sudan. Her expertise covered HR business partnering, HR analytics, compensation and benefits, HRIS, performance management, and employee engagement

Throughout her professional journey, Subramanian has developed deep expertise in talent management, workforce planning, organizational development, HR technology, compensation and rewards, employee engagement, and HR analytics. Her elevation reflects NielsenIQ’s strategy of nurturing internal leadership while strengthening its people capabilities to support the company’s expanding GCC footprint in India.

As India continues to emerge as a global destination for high-value Global Capability Centers, leadership appointments such as this underscore the growing importance of HR in building scalable, future-ready organizations. By investing in experienced people leaders, NielsenIQ is positioning its India GCC to attract, develop, and retain world-class talent while enabling innovation and sustainable business growth.

Strategic Leadership Move Strengthens SKF’s Global Capability Centre and Finance Functions

SKF India has announced the appointment of Madhu Dhandhania Jalan as the Head of Regional Finance and Global Capability Centre (GCC) Operations. The appointment underscores the company’s commitment to strengthening its financial leadership and enhancing the strategic role of its Global Capability Centre in supporting worldwide business operations.

With extensive experience in finance transformation, business strategy, operational excellence, and global shared services, Madhu Dhandhania Jalan is expected to play a pivotal role in driving SKF’s regional financial performance while accelerating the growth and maturity of its GCC operations.

Enhancing the Strategic Value of the GCC

As Global Capability Centres increasingly evolve from support functions into strategic business enablers, leadership appointments such as this reflect the growing importance of integrated finance and operational excellence. In her new role, Jalan will oversee regional finance activities while guiding the GCC’s contribution to innovation, process optimization, digital transformation, and business support functions.

The move aligns with SKF’s broader vision of creating agile, data-driven, and globally connected operations that can support business growth across multiple markets.

Bringing Extensive Leadership Experience

Madhu Dhandhania Jalan brings a strong background in financial management, transformation initiatives, governance, risk management, and shared services operations. Her experience spans leading cross-functional teams, improving operational efficiencies, and implementing scalable processes across global organizations.

Her expertise is expected to help SKF further strengthen its finance ecosystem while enhancing the capabilities and strategic impact of its GCC operations.

GCCs Continue to Expand Their Leadership Footprint

The appointment highlights an emerging trend across Global Capability Centres where finance leaders are increasingly taking on broader operational responsibilities. Modern GCCs are no longer limited to transactional support but are becoming centres of excellence for analytics, automation, finance transformation, technology innovation, and strategic decision-making.

Organizations are investing in experienced leaders who can bridge finance, operations, technology, and business strategy to create greater enterprise value.

SKF’s Continued Focus on Operational Excellence

SKF has long been recognized for its engineering expertise, manufacturing excellence, and commitment to innovation. Strengthening its leadership team through strategic appointments reinforces the company’s focus on operational efficiency, customer value, and long-term business growth.

The GCC plays a critical role in supporting these objectives by delivering specialized capabilities, process excellence, and scalable business services across the organization.

Outlook

As enterprises continue to expand and modernize their Global Capability Centres, leadership talent will remain a key differentiator. Madhu Dhandhania Jalan’s appointment reflects SKF India’s commitment to building a future-ready organization where finance leadership and GCC operations work together to drive innovation, efficiency, and sustainable growth.

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Shubha Iyer has been appointed as the Managing Director and Chief Executive Officer of CommBank India at Commonwealth Bank of Australia, marking a strategic leadership move as the banking giant continues to expand its technology, innovation, and Global Capability Centre (GCC) operations in India.

The appointment reflects Commonwealth Bank’s increasing focus on leveraging India’s talent ecosystem to drive digital transformation, operational resilience, AI-led innovation, and scalable enterprise capabilities across its global business operations.

Strengthening CommBank India’s Strategic GCC Role

CommBank India plays a critical role in supporting Commonwealth Bank’s global operations across technology, analytics, engineering, operations, risk management, and shared services. The India centre has become a strategic capability hub that supports the bank’s broader digital transformation and customer experience initiatives.

With Shubha Iyer taking charge, the organization is expected to further strengthen its position as a high-value GCC focused on innovation, automation, and enterprise-scale transformation.

Industry observers see the appointment as part of a broader trend where global financial institutions are investing heavily in India-based GCCs to accelerate technology modernization and operational excellence.

Leadership Backed by Transformation Expertise

Shubha Iyer brings more than three decades of experience in technology leadership, transformation strategy, operational resilience, and enterprise innovation. Prior to joining CommBank India, she held multiple leadership roles at Goldman Sachs, where she led strategic initiatives across finance, operations, resilience engineering, and enterprise platforms.

Her extensive background includes leading large-scale automation programs, operational risk management frameworks, and digital engineering transformation initiatives across global financial ecosystems.

The leadership appointment highlights Commonwealth Bank’s focus on building future-ready GCC leadership capable of driving innovation at scale.

India Continues to Attract Global Banking GCC Investments

Global banks are increasingly positioning India as a strategic hub for technology innovation and operational scaling. Financial institutions are leveraging India’s highly skilled talent pool to establish advanced GCCs that support AI, cybersecurity, cloud engineering, data analytics, and customer experience transformation.

CommBank India’s continued leadership investments demonstrate the growing importance of India in the global banking technology landscape.

Under Iyer’s leadership, the organization is expected to accelerate initiatives focused on:

• AI-enabled banking operations
• Digital transformation and automation
• Risk and resilience management
• Technology innovation
• Scalable engineering capabilities
• Enterprise operations modernization

GCCs Becoming Strategic Innovation Centres

The appointment also reflects the changing nature of Global Capability Centres. Modern GCCs are no longer limited to back-office support functions; they are increasingly becoming innovation-led strategic centres driving business-critical transformation initiatives.

For global banking institutions, India-based GCCs are now central to delivering digital products, operational efficiency, cybersecurity frameworks, and customer-centric innovation.

As enterprises continue to prioritize digital acceleration, leadership roles within GCC ecosystems are becoming increasingly strategic.

Commonwealth Bank’s Long-Term India Growth Vision

Commonwealth Bank’s investment in leadership and technology capabilities signals its long-term commitment to expanding operations in India. The organization continues to strengthen its India presence to support global innovation ambitions and enhance digital experiences for customers worldwide.

The appointment of Shubha Iyer is expected to further strengthen CommBank India’s role in shaping the bank’s future-ready technology and operations strategy.

With India emerging as one of the world’s leading GCC destinations, leadership transitions like this highlight the growing importance of the country in the global financial services transformation landscape.

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