Global commercial real estate services firm JLL has expanded its Global Capability Center (GCC) footprint in India with the inauguration of a new 120,000-square-foot facility in Hyderabad’s Financial District. The company plans to scale the center to approximately 1,600 employees over the next two years, reinforcing Hyderabad’s growing status as a preferred destination for global capability centers.

JLL Business Services to Drive Global Operations

The Hyderabad facility will operate under JLL Business Services (JBS), the company’s integrated global operations platform. The center will support a wide range of business functions, including finance, human resources, project management, lease administration, business process optimization, advanced analytics, and technology-enabled services for JLL’s worldwide operations.

The new center becomes JLL’s second GCC in India after Gurugram and its sixth globally, joining existing operations in locations such as Dalian, Manila, Warsaw, and Costa Rica.

Hyderabad Emerges as a Strategic GCC Destination

The inauguration highlights Hyderabad’s continued rise as a major GCC hub. The city has attracted significant investments from multinational corporations seeking access to skilled talent, advanced infrastructure, and a favorable business environment. Hyderabad’s Financial District has become a focal point for technology, analytics, and business operations centers serving global enterprises.

The center was inaugurated by Telangana IT and Industries Minister Duddilla Sridhar Babu, underscoring the state’s commitment to strengthening its position in India’s rapidly expanding GCC ecosystem.

Major Hiring Plans Ahead

JLL’s expansion will create approximately 1,600 high-skilled jobs over the coming years, spanning technology, analytics, finance, operations, and business support functions. The recruitment drive reflects the company’s long-term confidence in India’s talent ecosystem and Hyderabad’s ability to support large-scale global operations.

The move aligns with a broader trend of multinational companies expanding their GCC presence in India to support digital transformation, operational excellence, and innovation initiatives. India’s GCC sector continues to experience strong growth, with organizations increasingly viewing these centers as strategic business enablers rather than traditional back-office operations.

What This Means for India’s GCC Landscape

JLL’s latest investment reinforces the momentum of India’s GCC market, particularly in Hyderabad, which is witnessing increased interest from global organizations across industries. As companies seek scalable talent pools and technology-driven operational capabilities, Hyderabad is emerging as one of the country’s most competitive locations for future GCC expansion.

With the launch of its new Hyderabad center and plans to grow to 1,600 employees, JLL is positioning India as a critical component of its global service delivery strategy while contributing to the continued evolution of the country’s GCC ecosystem.

Bengaluru, India: Alcon Global Services (AGS), the Global Capability Centre (GCC) of Alcon, has inaugurated its second office in Bengaluru, marking another milestone in the company’s long-term investment in India. The expansion is aimed at strengthening innovation, digital capabilities, and global operations that support Alcon’s mission of advancing eye care worldwide.

The new facility reflects the company’s continued growth and increasing reliance on India as a strategic hub for technology, business operations, and shared services. The expanded office will enable AGS to accommodate a growing workforce while fostering greater collaboration and innovation across global teams.

The Bengaluru GCC plays a critical role in supporting Alcon’s worldwide operations through functions such as digital transformation, information technology, finance, human resources, data analytics, and business process excellence. By expanding its footprint, the company aims to enhance operational efficiency and accelerate the development of technology-driven solutions for the global eye care industry.

The modern workspace has been designed to promote collaboration, employee well-being, and innovation, offering an environment that encourages cross-functional teamwork and continuous learning.

India continues to be a key destination for multinational companies expanding their Global Capability Centres, thanks to its deep technology talent pool, mature GCC ecosystem, and strong digital capabilities. Alcon’s latest investment further reinforces Bengaluru’s position as one of the world’s leading GCC hubs.

With the launch of its second Bengaluru office, Alcon Global Services is well-positioned to scale its capabilities, support future business growth, and continue delivering innovative solutions that contribute to improving vision care for patients across the globe.

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India: NSquareIT Offshore has announced the launch of its comprehensive Global Capability Center (GCC) Services Platform, aimed at helping international enterprises establish, scale, and manage high-performing GCCs in India. The new offering is designed to simplify the complexities of setting up operations while enabling organizations to leverage India’s vast talent pool, technology ecosystem, and business-friendly environment.

As more multinational companies adopt the GCC model to drive innovation and operational excellence, NSquareIT Offshore is positioning itself as a strategic partner that provides end-to-end support throughout the GCC lifecycle—from initial strategy and market entry to long-term operations and optimization.

Addressing the Growing Demand for GCCs in India

India continues to strengthen its position as one of the world’s leading destinations for Global Capability Centers. Organizations across industries are increasingly moving beyond traditional outsourcing models and establishing dedicated centers that manage critical business functions, digital transformation initiatives, engineering, research & development, finance, cybersecurity, AI, and analytics.

Recognizing this market shift, NSquareIT Offshore has developed a platform that enables companies to accelerate their GCC journey while minimizing operational complexity and reducing time-to-market.

End-to-End GCC Support

The GCC Services Platform offers a comprehensive suite of services tailored to organizations entering or expanding in India. These include:

• GCC strategy and advisory
• Entity establishment and regulatory support
• Talent acquisition and workforce scaling
• Infrastructure and workplace setup
• Technology and IT enablement
• HR, payroll, and compliance management
• Operational governance and business support
• Ongoing GCC optimization and growth consulting

By bringing these capabilities together under one platform, NSquareIT Offshore aims to provide global enterprises with a streamlined and scalable approach to building successful India operations.

Enabling Faster Market Entry

Setting up a Global Capability Center often involves navigating multiple regulatory, operational, and talent-related challenges. The new platform is designed to simplify these processes by providing organizations with a structured framework for establishing operations efficiently while maintaining compliance with local regulations.

This integrated approach allows business leaders to focus on strategic priorities and innovation rather than administrative complexities associated with entering a new market.

Supporting Innovation-Driven Growth

Modern GCCs have evolved into strategic innovation hubs that contribute directly to global business outcomes. Beyond cost optimization, organizations are leveraging their India centers to accelerate digital transformation, develop next-generation products, enhance customer experiences, and build AI-driven capabilities.

NSquareIT Offshore’s GCC platform aligns with this evolution by helping enterprises establish centers capable of delivering high-value business functions and supporting long-term global growth strategies.

Strengthening India’s GCC Ecosystem

The launch of the GCC Services Platform reflects the continued expansion of India’s Global Capability Center landscape. With access to a highly skilled workforce, mature technology infrastructure, and a thriving innovation ecosystem, India remains the preferred destination for multinational organizations looking to establish strategic capability centers.

As global demand for GCCs continues to grow, solution providers like NSquareIT Offshore are playing an increasingly important role in helping organizations accelerate their expansion while reducing implementation risks.

Looking Ahead

With its new GCC Services Platform, NSquareIT Offshore aims to become a trusted partner for enterprises seeking to establish or expand their presence in India. By combining strategic consulting, operational expertise, and end-to-end execution capabilities, the company is helping global businesses build scalable, future-ready Global Capability Centers that drive innovation and long-term value.

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