Industry Recognition Reinforces ANSR’s Leadership in Building Global Capability Centres

ANSR, a leading provider of Global Capability Centre (GCC) solutions, has been named a Leader in the 2026 ISG Provider Lens™ Global Capability Centre (GCC) Design and Setup Services report. The recognition highlights ANSR’s continued contribution to helping global enterprises establish, scale, and optimize GCC operations across key markets.

The report evaluated service providers based on their capabilities, market presence, innovation, customer experience, and ability to support organizations throughout the GCC lifecycle. ANSR’s leadership position reflects its strong track record in enabling enterprises to build high-performing GCCs that drive innovation, digital transformation, and operational excellence.

Driving the Next Generation of Global Capability Centres

As enterprises increasingly turn to GCCs to accelerate growth and access global talent, the demand for strategic GCC partners has risen significantly. ANSR has positioned itself at the forefront of this transformation by offering end-to-end GCC solutions that cover strategy, setup, talent acquisition, infrastructure, operations, and ongoing optimization.

The company’s integrated approach allows organizations to establish GCCs faster while reducing operational complexity and risk. Through its ecosystem of technology platforms, talent networks, and operational frameworks, ANSR helps enterprises create centres that evolve beyond traditional support functions into innovation and value-creation hubs.

Recognition Backed by Innovation and Execution Excellence

According to the ISG Provider Lens™ assessment, ANSR demonstrated strong capabilities in GCC design, operating model development, governance frameworks, and talent strategies. The company was also recognized for its ability to support organizations at different stages of GCC maturity, from initial market entry to large-scale expansion.

ANSR’s expertise spans multiple industries, including technology, financial services, healthcare, manufacturing, retail, and logistics, helping organizations establish future-ready global operations.

India Continues to Lead the GCC Growth Story

The recognition comes at a time when India remains one of the world’s most attractive destinations for Global Capability Centres. Enterprises across industries are expanding their GCC footprints to leverage the country’s deep talent pool, digital capabilities, engineering expertise, and innovation ecosystem.

As GCCs evolve into strategic business hubs, organizations are increasingly seeking partners that can accelerate setup timelines while ensuring long-term scalability. ANSR’s leadership recognition underscores the growing importance of specialized GCC service providers in enabling this transformation.

Strengthening Enterprise GCC Success

Over the years, ANSR has played a significant role in helping multinational organizations establish and scale GCC operations that deliver measurable business outcomes. Its focus on innovation, talent, technology, and operational excellence has enabled enterprises to unlock greater value from their global teams.

The latest ISG recognition further validates ANSR’s position as a trusted partner for organizations looking to build resilient, scalable, and innovation-driven GCC ecosystems.

Outlook

With global demand for GCCs continuing to rise, service providers that combine strategic advisory capabilities with operational execution will play an increasingly critical role in enterprise transformation. ANSR’s recognition as a Leader in the 2026 ISG Provider Lens™ report highlights its ability to support organizations navigating the next phase of GCC evolution and global growth.

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Global Software Leader Expands India Presence with Strategic Bengaluru Hub

N-able, a leading provider of IT management, cybersecurity, and data protection solutions, has announced the opening of its new office in Bengaluru, strengthening its commitment to innovation, product development, and global talent expansion.

The new facility is expected to serve as a strategic hub for engineering, technology development, customer success, and business operations, enabling the company to tap into India’s world-class technology talent ecosystem while supporting its global growth ambitions.

Bengaluru Chosen for Its Deep Technology Talent Pool

Bengaluru continues to attract multinational technology companies seeking access to highly skilled professionals across software engineering, cloud computing, artificial intelligence, cybersecurity, and digital transformation.

By establishing a larger presence in India’s technology capital, N-able aims to accelerate product innovation, enhance customer experiences, and strengthen collaboration across its global teams.

The move reflects the company’s long-term investment strategy in regions that can support both innovation and scalable business operations.

Supporting Global Innovation and Product Development

The Bengaluru office will play a critical role in advancing N-able’s mission of delivering cutting-edge solutions for managed service providers (MSPs) and IT professionals worldwide.

The center is expected to contribute across several key functions, including:

• Software engineering and product development
• Cybersecurity innovation
• Cloud platform operations
• Customer success and technical support
• Data analytics and business intelligence
• Global business operations

These capabilities will help N-able continue delivering innovative solutions that address the evolving needs of businesses managing increasingly complex IT environments.

India’s Growing Importance in Global Technology Operations

The expansion highlights India’s increasing significance as a destination for technology-focused Global Capability Centres and innovation hubs. Global organizations are leveraging the country’s strong engineering ecosystem, digital expertise, and rapidly growing talent base to accelerate innovation and business transformation.

Bengaluru, in particular, has emerged as one of the world’s leading centers for technology research, product engineering, and software development, making it an ideal location for companies looking to scale global operations.

Creating Opportunities for Technology Professionals

The new office is expected to support N-able’s talent growth initiatives by creating opportunities for software engineers, cybersecurity specialists, cloud professionals, product managers, and customer success teams.

As organizations continue investing in digital-first business models, demand for specialized technology talent remains strong, positioning Bengaluru as a critical growth market for global enterprises.

Outlook

N-able’s Bengaluru expansion reinforces a broader trend of global technology companies deepening their investments in India to access innovation, talent, and operational excellence. As the company continues to scale its global footprint, the new office will serve as an important center for product innovation, collaboration, and long-term business growth.

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Shubha Iyer has been appointed as the Managing Director and Chief Executive Officer of CommBank India at Commonwealth Bank of Australia, marking a strategic leadership move as the banking giant continues to expand its technology, innovation, and Global Capability Centre (GCC) operations in India.

The appointment reflects Commonwealth Bank’s increasing focus on leveraging India’s talent ecosystem to drive digital transformation, operational resilience, AI-led innovation, and scalable enterprise capabilities across its global business operations.

Strengthening CommBank India’s Strategic GCC Role

CommBank India plays a critical role in supporting Commonwealth Bank’s global operations across technology, analytics, engineering, operations, risk management, and shared services. The India centre has become a strategic capability hub that supports the bank’s broader digital transformation and customer experience initiatives.

With Shubha Iyer taking charge, the organization is expected to further strengthen its position as a high-value GCC focused on innovation, automation, and enterprise-scale transformation.

Industry observers see the appointment as part of a broader trend where global financial institutions are investing heavily in India-based GCCs to accelerate technology modernization and operational excellence.

Leadership Backed by Transformation Expertise

Shubha Iyer brings more than three decades of experience in technology leadership, transformation strategy, operational resilience, and enterprise innovation. Prior to joining CommBank India, she held multiple leadership roles at Goldman Sachs, where she led strategic initiatives across finance, operations, resilience engineering, and enterprise platforms.

Her extensive background includes leading large-scale automation programs, operational risk management frameworks, and digital engineering transformation initiatives across global financial ecosystems.

The leadership appointment highlights Commonwealth Bank’s focus on building future-ready GCC leadership capable of driving innovation at scale.

India Continues to Attract Global Banking GCC Investments

Global banks are increasingly positioning India as a strategic hub for technology innovation and operational scaling. Financial institutions are leveraging India’s highly skilled talent pool to establish advanced GCCs that support AI, cybersecurity, cloud engineering, data analytics, and customer experience transformation.

CommBank India’s continued leadership investments demonstrate the growing importance of India in the global banking technology landscape.

Under Iyer’s leadership, the organization is expected to accelerate initiatives focused on:

• AI-enabled banking operations
• Digital transformation and automation
• Risk and resilience management
• Technology innovation
• Scalable engineering capabilities
• Enterprise operations modernization

GCCs Becoming Strategic Innovation Centres

The appointment also reflects the changing nature of Global Capability Centres. Modern GCCs are no longer limited to back-office support functions; they are increasingly becoming innovation-led strategic centres driving business-critical transformation initiatives.

For global banking institutions, India-based GCCs are now central to delivering digital products, operational efficiency, cybersecurity frameworks, and customer-centric innovation.

As enterprises continue to prioritize digital acceleration, leadership roles within GCC ecosystems are becoming increasingly strategic.

Commonwealth Bank’s Long-Term India Growth Vision

Commonwealth Bank’s investment in leadership and technology capabilities signals its long-term commitment to expanding operations in India. The organization continues to strengthen its India presence to support global innovation ambitions and enhance digital experiences for customers worldwide.

The appointment of Shubha Iyer is expected to further strengthen CommBank India’s role in shaping the bank’s future-ready technology and operations strategy.

With India emerging as one of the world’s leading GCC destinations, leadership transitions like this highlight the growing importance of the country in the global financial services transformation landscape.

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